Property management that you can trust

Your home is not just an investment; it is your sanctuary, a place where you feel safe and connected.

And when your home is part of a homeowners’ association (HOA), strata, co-op, condo, or condominium corporation, you are part of a community that shares common spaces and goals. Taking on the role of a board member carries significant responsibilities. You are entrusted with guiding your community toward positive change, making decisions that impact everyone. Balancing these priorities can be challenging, and this is where a professional property management company becomes essential.
 
For a community to flourish, it needs a team of dedicated individuals who are willing to invest their time, energy, and resources into realizing the vision of the residential property. A professional property management company supports this effort, providing expertise and resources to help navigate the complexities of community leadership.
 

What does a residential property management company like FirstService Residential do?

A professional property management company, like FirstService Residential, helps to carry out the vision and policies set by the board of directors and handles the community's day-to-day operations. With 18,000 dedicated associates in the local neighborhoods where we operate across the US and Canada, FirstService Residential has the expertise, solutions, and professional scale to serve all community types, from high-rise to master-planned. No company employs more local property management experts immersed in their local neighborhoods than FirstService Residential.

Residential property management companies focus on the organized oversight of community functions and shared assets. This includes managing the upkeep of amenities, coordinating with trusted vendors, and providing that homeowners’ association (HOA), strata, co-ops, condos, and condominium corporation policies are consistently enforced. A residential property management company brings expertise, efficiency, and structure to these daily tasks, creating a seamless living experience for all boards and homeowners alike. By leveraging their professional insight, companies like FirstService Residential help as a partner to board and council members to achieve well-maintained, thriving communities that provide a sense of pride and belonging for all residents as well as optimize long-term property values.

FirstService Residential, specifically, not only helps the practical functions of property management to be handled efficiently but also supports communities in elevating their overall quality of living. For example, if your community is navigating complex issues like budget planning or long-term maintenance strategies, we bring carefully tailored guidance based on decades of expertise and value-added services. Whether your community consists of single-family homes or high-rise residences, our property management solutions are designed to address all its unique aspects, helping your neighborhood achieve its full potential and preserve its value.
 

Why choose FirstService Residential?

As the leading property management company, FirstService Residential serves 4 million residents and board members where they hold their most precious people and belongings: their homes. We understand the intricate needs of community leaders, collaborating with over 30,000 board and strata council members across the United States and Canada to provide uniquely tailored services.

FirstService Financial, an affiliate of FirstService Residential, has set the standard within the financial services field for managed community associations and commercial properties.

Financial Management: The company manages over $6 billion in funds for residential communities, providing communities with optimized cash management, treasury, and investment solutions.

Loan Facilitation: Annually, the company facilitates over 200 new loans a year, offering transformative funding at affordable rates to support community projects and improvements.

These results demonstrate FirstService Financials’ local presence across key residential markets in the US and Canada, enhancing the financial health and resilience of the communities managed by FirstService Residential.
 

FirstService Residential also invests heavily in hiring, training, and developing the best local experts to manage the high-rise buildings, condos, co-ops, rentals, and HOAs that the company serves across the U.S. and Canada.

Being an employer of choice in property management in any local market is key to bringing quality and consistency to its clients’ homes and communities. This commitment is demonstrated by the recognition of the company as a Great Place to Work® for two consecutive years, securing a top position on the Fortune Best Workplaces in Real Estate™ list, the Fortune’s Best Workplaces for Women, and earning a spot on Indeed's Work Wellbeing 100 top companies list.

Learn more about what sets FirstService Residential apart in the property management industry with our prestigious workplace accolades and awards, including:
  • Indeed’s Work Wellbeing Top 100 Companies
  • Fortune’s 2024 Best Workplaces in Real Estate
  • Fortune’s Best Workplaces for Women
  • And more
Contact a member of our team to learn how FirstService Residential can support your community.
 

FirstService Residential can support your community in four main areas:

  • Financial – Preparing budgets, setting, and collecting dues, and providing investment and lending guidance to optimize the financial health of your association.
     
  • Property – Working with professionals to maintain the physical buildings, landscaping, and common areas so that you’re proud of the place you call home.
     
  • Resident Lifestyle – Curating tailored lifestyle programming and amenity activation with our industry experts.
     
  • Risk – Providing guidance and solutions designed to mitigate risks your community may encounter.
Because we’re not just in the business of residences. We’re in the business of making people feel at home.

Together, we make life, simplified.
 

Property types we serve include:

  • High-rise property management

    As the premier residential property management company in North America, FirstService Residential leads the industry by managing more residential high-rises than any other property management company, with more than 3,800 residential high-rise buildings – condominiums, co-ops and rentals - in the United States and Canada.

    We’re proud go above and beyond managing important daily operations – for example, FirstService Residential manages more residential elevators than any other property management company in the United States and Canada.
     
  • Large-scale and lifestyle master-planned community management

    As the North American leader in residential property management, FirstService Residential has continuously delivered innovation in services and programming in the master-planned community landscape. Each year, the John Burns Research and Consulting (JBREC) rankings highlight the top master-planned communities in the United States, and FirstService Residential successfully manages one in every four communities featured on the 2025 JBREC list.
     
  • Single-family homes, townhomes, low-rise, and mid-rise community management

    FirstService Residential managers are knowledgeable, accessible, and committed to simplifying community life. Managing 4,800 single-family homes, townhomes, and low-rise and mid-rise properties, we don’t stop until what’s complicated becomes uncomplicated.

Helpful property management articles:

  1. What does a property management company do?
     
  2. What is association property management?
     
  3. What is the cost of property management?
     
  4. Should you consider a career in property management?

Property management FAQs

What is property management?

Property management is the organized care and oversight of shared spaces and common areas within residential communities. This responsibility often falls to a HOA, strata, co-ops, condo, condominium corporation or a professional property management company partnering with the community.

At its core, property management is about creating a community that meets the needs of its residents. It helps shared amenities be cared for, common areas remain in top condition, and that everyone has a clear understanding of community guidelines.

Learn more: A guide to property management basics: What to know
 

What does a property manager do?

Expert property managers, like those at FirstService Residential, play a vital role in keeping communities well-organized, functional, and inviting. They serve as a bridge between the board and residents and a partner to all parties, to provide that rules are upheld and day-to-day operations flow smoothly.

Learn more: What does a property manager do?
 

How much does property management cost?

The cost of property management can depend on several factors, including the size of the community, the services provides, and the location of the property. Property management fees are typically structured in three different ways:
  • Percentage of rental income
     
  • Flat fee
     
  • Additional charges for specific services
Learn more: How much does property management cost?
 

What are the benefits of hiring a property management company?

Hiring a professional property management company like FirstService Residential brings many advantages that enhance the quality of life in community associations.

We’re committed to simplifying the complexities of managed communities, from financial planning and legal compliance to coordinating maintenance and addressing resident concerns. With our experts handling the day-to-day complexities, board members and residents save time and resources while knowing that essential tasks, like maintaining common areas, overseeing vendor relations, and handling emergencies, are in capable hands. Overall, hiring a management company like FirstService Residential helps to create a thriving, well-maintained community where everyone can feel proud to live.

property management by FirstService Residential
 
For board members

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Let us show you how FirstService Residential can serve your community.