Award-winning service

Choosing the right property management company is one of the most important responsibilities for board members. It is about finding a team that genuinely supports your community. At FirstService Residential, we bring together a wide range of professionals — community managers, receptionists, accountants, maintenance experts, and many more — dedicated to providing the care your community deserves. We put effort into hiring, educating, and developing our associates so that they can offer unmatched support to the communities we serve.

That’s why we’re honored to be recognized with some of the most prestigious workplace accolades, including:
 

• Great Place to Work Certification ™ in the U.S. and Canada.
• One of Fortune’s 2024 Best Workplaces in Real Estate
• Recognition among Fortune’s Best Workplaces for Women for fostering an equitable and inclusive workplace.
• Placement on Indeed’s Work Wellbeing Top 100 Companies list, showcasing our commitment to associate happiness and purpose.
• Acknowledgment among Canada’s Best Workplaces in Real Estate and Construction
• Recognition as one of the Best Workplaces in Ontario for collaboration and team culture.

 

Great Place to Work® Certified

We are proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current associates say about their experience working at FirstService Residential. In fact, 88% of our associates in the United States and 89% in Canada said it’s a great place to work — respectively, 31 points higher than the average U.S. company and 28 points higher than the average in Canada.

This accolade is the most definitive "employer-of-choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what associates report about their workplace experience — specifically, how consistently they experience a high-trust workplace.

"To be recognized in the eyes of our associates as a place where service-minded professionals can flourish is a reflection of the strong culture and core values that are lived by associates across our organization. This distinction is a testament to our commitment to support one another in service to our board members and residents."

- David Diestel, Chief Executive Officer

"Our purpose is to enhance the life of every resident in the communities we serve. And when you are serving people in their communities, in their homes, every interaction matters. As a certified great place to work, FirstService Residential supports our associates in their roles, empowering them with the information, tools, and resources they need to deliver on our mission and values."

- Lupe Mujica, Chief People Officer

We are committed to ongoing associate development through programs like FirstService University, which provides continuous learning opportunities and culture training like BE the Difference and Leadership Essentials. These initiatives are complemented by competitive pay and benefits, workplace events, an associate relief fund for personal emergencies, and associate recognition programs across all levels.
 

Fortune Best Workplaces in Real Estate

FirstService Residential has been awarded a place in the 2024 Fortune Best Workplaces in Real Estate™ List. This prestigious recognition, awarded by Great Place To Work® and Fortune Media, marks our first appearance on this esteemed list.

The award is based on an analysis of survey responses from over 29,000 associates at Great Place To Work Certified™ companies in the real estate industry.

"We're honored to be recognized as one of Fortune's Best Workplaces in Real Estate, a testament to our commitment to fostering an exceptional work environment. This achievement would not be possible without the passion and dedication of our incredible associates, who truly embody our values and make our company a great place to work every day."

- Lupe Mujica, Chief People Officer

 

Fortune Best Workplaces for Women

FirstService Residential has been recognized as one of Fortune's Best Workplaces for Women, highlighting our commitment to gender equality and creating an inclusive work environment where women can thrive and advance in their careers.

To identify the Best Workplaces for Women, Great Place To Work analyzes self-identified women's survey responses, comparing them to their peers and assessing how demographic backgrounds or positions impact their experiences. Key statements are then weighted based on their relevance to defining an equitable workplace for women.

At FirstService Residential, we value all of our associates. We also recognize the challenges women continue to encounter in advancing their careers, both in our industry and in others. That's why our teams take deliberate steps to support women's development and achievement at work.

• Currently, 45% of our staff identifies as female
• Women make up 51% of all roles at director level and above

We continue to promote men and women in high numbers, which is a testament to our culture of fairness and equal opportunities for all associates. We will continue to invest in a workplace that is made better by the power of diversity and inclusion and supports women — and all our associates — in reaching their full potential.
 

Work Wellbeing Top 100 Company by Indeed

FirstService Residential has been named a Work Wellbeing 100 Company by Indeed, in partnership with the University of Oxford Wellbeing Research Centre. This recognition is based on the world's largest study on how people feel at work and why.

“We believe exceptional service for our communities starts by taking care of each other. That’s why we are focused on cultivating and empowering a service-first community,”

said David Diestel, CEO of FirstService Residential. “Our people are the foundation of our success and the reason why thousands of association board members, building owners, and developers trust us to manage their properties. This achievement underscores our commitment to service excellence and the well-being of our associates across North America.”

The Work Wellbeing Score measures key well-being outcomes — happiness, stress, satisfaction, and purpose — demonstrating our commitment to creating a positive and fulfilling work environment for all our associates.
 

Best Workplaces in Canada

We have also been named one of Canada’s Best Workplaces™ for 2025. This prestigious recognition is based on real feedback from FirstService Residential associates, who are at the heart of what makes the organization the employer of choice among property management companies in Canada.

"This recognition holds great significance for me since our company was established in Toronto and it’s where I started my career at FirstService. As an organization, we are dedicated to creating the best work environment for our Canadian associates to thrive. They are the local neighborhood experts serving the communities we manage every day. Their engagement and well-being mean superior service to our clients."

David Diestel, CEO of FirstService Residential

Best Workplaces in Real Estate and Construction

In addition to our Best Workplaces in Real Estate recognition in the states, we are also part of the Best Workplaces in the Real Estate and Construction list for Canada.

"We are proud to be recognized as an organization that empowers our associates with the tools, resources, and ongoing education they need to succeed."

Clare Jackson, senior vice president of Human Resources with FirstService

Best Workplaces in Ontario

We’re proud to be recognized as one of the Best Workplaces in Ontario.

This recognition places us among Ontario’s top workplaces and reaffirms our dedication to building a team-centered, values-driven organization that empowers each associate to succeed.

Mark Hopkins, president of the Ontario market, shares, "This recognition is an acknowledgment of the strong culture we’ve created together, a culture built on collaboration, respect, and a shared commitment to delivering exceptional service. It’s an honour that reflects the positive work environment we’ve nurtured here in the Ontario market as One Team, and I couldn’t be prouder of this achievement."
 

America's Greatest Workplaces for Mental Well-Being 2025

We are honored to be named among America's Greatest Workplaces for Mental Well-Being 2025 by Newsweek and Plant-A Insights Group. This recognition reflects our commitment to fostering an environment where our associates feel supported, valued, and empowered to bring their best selves to work each day.

"Mental wellbeing isn't just a workplace initiative for us—it's fundamental to our culture and success. This award affirms our belief that when we genuinely invest in our people's whole health, everyone thrives—our associates, our residents, and our business."

Katie Ward, West region president at FirstService Residential

We extend our gratitude to our associates whose feedback, engagement, and dedication made this achievement possible, and we remain committed to continuing our efforts to create a workplace where everyone can truly thrive.