As a community leader, using empathy to connect with your fellow board members and residents is critical to strengthening trust and relationships. We want to arm you with the strategies you need to hone your leadership skills through empathetic communication.

Watch the webinar recording to learn more from our team of local experts as they covered how you can build trust within your board and with your residents, as well as tips on how to best deliver and receive feedback. In addition, you will learn the importance of active listening.