Episode 19: Three Things You Need to Know Before You Hire a Strata Employee
About the Episode:
In this episode, Brent and James discuss common mistakes strata councils make as employers of their own staff with Taryn Mackie, partner with Norton Rose Fulbright.
Get the Guides:
3 Keys to Decision Making for Strata CouncilsMaintenance Planner Checklist
8 Steps for Going out to Bid
About the Guest:
Taryn Mackie
Partner, Norton Rose Fullbright
Taryn Mackie, Chair of Vancouver’s Employment & Labour Department at Norton Rose Fulbright advises clients on all aspects of workplace law in unionized and non-unionized environments. This includes collective bargaining, labour relations, human rights, workers' compensation, disability management and workplace accommodations, wrongful dismissals, unjust dismissals, and employment standards.
About the Hosts:
Brent Anderson
Business Development Director, FirstService Residential British Columbia
As Business Development Director, Brent is responsible for the continued growth and strategy of FirstService Residential’s Market throughout British Columbia.
Brent’s professional career in sales began selling souvenirs at Canucks games back at the PNE Coliseum. For the past 15 years, has been closely working with strata managers as a salesperson for various trades, including painting, high-rise window cleaning, and HVAC services.
The sales world is full of cookie-cutter reps who lead with their ego and put their needs ahead of the customers. Not Brent; he is passionate about the needs and goals of his clients and specializes in bringing them peace of mind.
Brent lives in South Surrey with his wife and their Jack Russell Terrier. He is an avid hiker and budding kayak enthusiast.
James Milne
Business Development Director, FirstService Residential British Columbia
As Business Development Director, James is responsible for the continued growth and strategy of FirstService Residential’s Market throughout British Columbia.
James takes a consultative approach to his role, recognizing that having the right fit between a community and its management is crucial to long-term success. Prior to joining FirstService, James worked in luxury hotel management and business-to-business sales.
James has more than 20 years of experience in customer-facing roles and a true passion for customer service. He is a licensed strata manager and has a degree in Business Management.
When not working, James is also an avid mountain biker and serves as the President of one of BC’s largest non-profit mountain bike clubs.
About Stratagize Podcast
Over 1.5 million people live in strata housing in the Province of British Columbia.
Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another.
Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians.
Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it!
Listen to our latest episode, subscribe and rate us on iTunes.
🚨 STRATA TIP:
Don’t rely on verbal agreements. Ensure your employment contracts are in writing.
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MAIN TAKEAWAYS:
🛠Stratas with their own employees are responsible for managing those employees.
🛠Most common mistakes – Employment contract is not in writing. Assumption that three month probation period means you can terminate without severance.
🛠Bullying & harassment is a growing area of complaints.
🛠What a person does determines if they are an employee or a contractor. If you are controlling what they do, those are the factors of an employer/employee relationship.
💬 QUOTES
“No-one is born a manger, knowing how to manage performance.”
MYTH VS FACT 🦄
“Stratas that directly hire their own employees can expect the strata manager to manage their performance.”
(Myth)
You can't delegate your responsibilites as an employer to another party.