About FirstService Residential

When leading your community on a path to change, every decision is important. With competing priorities, juggling it all can seem complex. But it doesn’t have to be.
 
FirstService Residential is simplifying property management. We partner with boards, owners, and developers to enhance the value of every property and the life of every resident. Our team of local professionals offer the expertise and solutions to anticipate needs and respond – for every property type. With our professional scale, we can make your budget go further. And our service-first philosophy means we don’t stop until what’s complicated becomes uncomplicated. To make life, simplified.

• High-rise properties
• Large-scale and lifestyle master-planned communities
• Single-family homes, townhomes, low-rise, and mid-rise communities

Life, simplified.

Our Solutions

 
Our team specializes in creating innovative solutions to enhance resident lifestyle, mitigate risk to protect the community, and optimize the financial health of the association.
 

• Customer Care Center

  Our customer care team is available 24/7 to help you with emergency requests and community-specific inquiries.

• FirstService Financial

  Our team of experts in banking, lending, and insurance services is here to optimize the financial health of your community.

• FirstService Energy

  Customized energy-smart solutions to boost efficiency, reduce carbon emissions and energy consumption in your community, and lessen environmental impact.

• FirstService Residential Connect

  Intuitive communication portal that simplifies community operations.

• Residential Support Services

  Local, specialized experts available via email to resolve the day-to-day challenges in communities.

• Community Support Services

  Provides administrative support to property managers to facilitate property visits and support board members.

• Homeowner Digital Assistant (HODA)

  24/7 text-based, AI-powered communication tool providing timely response to resident inquiries, integrated with FirstService Residential Connect.

• FirstService Residential Hospitality Program

  Elevated front desk and concierge training program to staff your community with service-minded leaders.

• FirstService Residential Community Solutions Team

  Our team of service professionals is committed to enhancing your community’s lifestyle programming through customized amenity solutions such as food and beverage, technology, security, cable programs, and quality assurance.

 
*Please note these programs are subject to regional availability.
 

Contact us today to discuss how we can support your community.

We believe property management goes beyond properties. It’s about peace of mind. And coming together to find solutions. Because we want all residents to enjoy life – on their terms, in the communities they’ve chosen, and at ease. So, we don’t stop until all those complications become starkly uncomplicated.
 
To make life, simplified.