As North America’s property management leader, FirstService Residential is here to provide guidance and a forward-thinking management approach for Massachusetts developers and leading developers throughout the U.S. and Canada. We understand that successfully executing your vision is the cornerstone of your success. And at FirstService Residential, our goal is to bring your project to life by leveraging our industry knowledge and expertise.
Personalized ServiceAs the leading property management company in Massachusetts, we create the service model and resident experience to align with the developer's vision for the community. We also design and implement amenity programs and customized services tailored to the developer's specific needs. We provide the value of our experienced staff and have the expertise to design and implement a specialized service plans and amenity programs.
Our services are led by a dedicated team of staff trained in hospitality, from concierge and valet, to housekeeping and maintenance, our team delivers a 5-star experience through specialized services tailored to the trustees' vision of creating a true sense of "home."
Because of our size, scope and experience, we can offer significant enterprise-wide resources as well as local expertise and partnerships to support the overall vision of Massachusetts developers – the ideal combination to help your planned community succeed and thrive for years to come.
From conception through build-out, transition and beyond, we work closely with Massachusetts developers to help them accomplish the distinct identity and lifestyle they've envisioned for their planned community. We begin by consulting with you in the early development phases to identify your needs. Then we formulate a strategy that addresses how to answer any challenges and achieve your objectives. As we move through each stage of your project, we pay close attention to the following areas that ensure a strong partnership with you and a successful transition:
We understand the initial and ongoing operating requirements of new developments and rely on a process that generates realistic budgets that are dependable and sustainable — and mitigate the risk of budgetary shortfalls.
Our proactive approach ensures optimal preparation, effective management and a successful transition by administering all communication and promoting a teamwork mindset between residents and developers.
Our team of experts identify, prepare and support qualified board member candidates and manage the expectations of all parties to avoid surprises and ensure the transition proceeds as planned.
By implementing an effective communication strategy, we ensure residents understand the roles and responsibilities of the board and developer and offer hands-on training programs so they can manage their community more effectively.
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