-
Board members sitting at a table, listening to an unseen speaker
How Should You Enable Board Member Succession?
Jun 19, 2017Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold.
-
your management company should be a team
Choosing a New Management Company: Look for a Team Approach
Jun 19, 2017What should you look for in a prospective community association management company to help avoid a rough transition? How can your association avoid financial missteps and pitfalls when switching from one management company to another? Make sure that the management company you are considering has the resources you need in every aspect. Transitioning to a new company is simply too large a task for one manager to handle! A team approach is the best way for a professional community association management company to handle a transition. -
Six Essential Tips For New HOA Board Members
Six Essential Tips For New HOA Board Members
Jun 19, 2017Congratulations are in order – you’ve just been elected to the board. So now the big question: What’s next? “The great thing about associations that are helmed by owners is that they have a vested interest in doing right by their community,” said Kirk Kowieski, CMCA, AMS, vice president of FirstService Residential. “But that also comes with challenges... many board members find themselves in this kind of position for the first time, so there’s a little bit of a learning curve.” Fortunately, FirstService Residential is here to help. Follow these new board member basics and you’ll soon be governing like a pro. -
Smiling female property manager in a suit with people behind her, blurred
Beyond the Manager: Discover the Value in Your Property Management Company
Jun 15, 2017We all want to get the most for our money, and your community association is no different. When hiring a management company, it’s easy to focus on the bottom-line price and not understand the differences in real value among the proposals you see. The right community association management company will provide you with so much more than a good manager. -
Female manager, sitting and smiling, with people behind her, blurry
The Best Service from Your Management Team Starts Before You Ask
Jun 05, 2017You want your community association management company to respond when you need them. Shouldn’t a good management company be able to foresee some of your association’s needs and meet them before you ask? That’s the principle at the heart of proactive service, when emergencies are prevented rather than responded to. The best service is proactive, but its very nature – preventing problems before they arise – means that it can be hard to spot. So how do you know that your community association management company is being proactive on your behalf? Read on for some ways you can tell if your management company is behaving proactively.
-
Man in suit standing behind 3-D screen that says Cyber Security with a lock icon, touching it
Cyber Security: How Community Residents Can Protect Their Tech
Feb 06, 2017Why should cyber security be so important to community associations? Do you know what important steps residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands? This article provides guidelines on how to prevent cyber attacks and tips on increasing cyber security. -
Four Secrets to Great Communication in Your Association
Four Secrets to Great Communication in Your Association
Feb 06, 2017There’s one challenge that plagues all board members, regardless of experience: communication. Part art and part science, communication is the key to building strong relationships and effectively meeting your obligations as a board member for your community association. Here are a few quick tips to ensure communication is flowing in your association. -
How to Create New Revenue Streams from Your Amenities
How to Create New Revenue Streams from Your Amenities
Feb 01, 2017Savvy boards are always keeping an eye out for ways to maximize revenue. If you’re interested in ramping up your revenue streams, take a look around and imagine the possibilities. Read tips on how you can generate cash flow from your existing amenities. -
how to keep your community safe from cyber attacks
Cyber Safety: Steps Board Members Can Take to Protect Your Community
Jan 29, 2017Isn’t technology wonderful? It’s made so many aspects of life easier, and that includes managing the operations of your community association. Technology does have its vulnerabilities, though, and it’s imperative that they be addressed. Your board can implement these four steps to begin putting your association on a more secure path. -
how to communicate effectively with your hoa
How To Ensure Great Communication from Your HOA Board
Jan 25, 2017Community association residents expect and rely on consistent information from their community management associates, as well as board members. When communication is done well, challenges get faced, questions get answered and community spirit becomes stronger. It provides an opportunity to exchange information and ideas. However, when communication is done poorly, confusion is more likely than clarity. Consider these questions as a roadmap to great communication that will keep everyone on the same path.