Now playing: watch webinars     on-demand

Missed a recent council member training webinar? Check out our webinar library to re-watch all our recent council member trainings.

National Expertise Local Touch

FirstService Residential is North America’s property management leader, partnering with more than 8,600 communities across the U.S. and Canada. HOAs, community associations, condos and strata corporations rely on our extensive experience, resources and local expertise to maximize their property values and enhance their residents’ lifestyles. Dedicated to making a difference, every day, we go above and beyond to deliver exceptional service.

Council Member Education

Search our archive to read articles about the topics that matter most to you: budgeting, communication, insurance, preventive maintenance, building community and more!

February 12, 2021
Effective communication fosters better relationships among council members, your residents and property management company, and keeps all parties well informed. Here are the 4 components of a successful communication plan that create effective outreach to all members of your community.
Connecting with Your Strata: Communication Best Practices
August 16, 2023
Serving on your strata council can be challenging. No matter what your level of experience, mistakes can happen. Learn the 7 common mistakes strata council members make and how to avoid them.
Avoid these 7 common strata council member mistakes
March 01, 2023
From rule creation to rule enforcement, the key to effective and reasonable rules is communication every step of the way. When owners understand why the strata corporation has certain rules and what the benefit of them are, it leads to happier residents. Not to mention a stronger community.
Strata Rules: Why Clear Communication is Key
January 24, 2023
With so many things for a strata council to accomplish in a year, where should you even start? In this article we breakdown the important tasks you need to perform as a strata council.
Annual Tasks for Strata Councils
January 11, 2023
Are you considering joining your strata council?Here are five traits of the ideal strata council member and if they describe you, then you're ready to join!
Five Traits that Make You a Perfect Fit for Your Strata Council
December 05, 2022
Managing packages at your strata corporation has become a necessity and as the holidays arrive it's more important than ever to be organized for the onslaught deliveries. Read FirstService Residential BC's solutions to the manage holiday rush.
Managing Packages at Your Strata Corporation During the Holiday Season
October 26, 2022
While every strata corporation has its own unique needs, and every strata management company has a unique way of serving them, there are a handful of qualities that any great company should have. And if they don’t, steer clear.
11 Qualities that Make a Great Strata Management Company
July 13, 2022
Do you know how strata committees help strata councils achieve success? Learn more about how your community can benefit from well organized committees.
Strata Committees 101: Different Committees and Their Responsibilities
June 06, 2022
If you live in British Columbia, you know that earthquakes are a common occurrence with an average of 3000 reported each year. While most are too small to feel, it's important to be prepared in the event you experience a larger earthquake or a resulting tsunami.
Earthquakes & Tsunamis: What to Do and How to Stay Safe
February 24, 2022
At FirstService Residential, our mission is to make a difference every day for communities like yours, serving as your partner in its management, evolution and enhancement. It’s rewarding work that is built on strong relationships, grounded in our deep local market knowledge and strong industry experience.
FirstService Residential’s Local Service Structure and Expertise How Your Community Benefits
View All Articles

Making a Difference. Every Day.

500

Dedicated Associates

Over 600

Managed Properties

120,000

Residents