Achieving Excellence

Effective communication fosters better relationships among board members, your residents and property management company, and keeps all parties well informed. Here are the 4 components of a successful communication plan that create effective outreach to all members of your community.

Establish HOA rules and regulations by navigating governing documents and resolutions to create beneficial rules for your community and residents.

Your community association depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

Most of us send dozens of emails a day between professional and personal communication. Despite how long emails have acted as a primary form of communication, many people don't always follow best practices and make critical mistakes when sending emails.

Amenities continue to rank among one of the most important considerations for prospective buyers at both active adult and multi-generational lifestyle communities across the country.

Owners and possessors of land have a duty to maintain and repair common areas such as driveways and sidewalks to prevent slips and falls. This means unsafe conditions should be monitored and corrected. What does this mean for the homeowner associations when sidewalks are covered with snow and ice?

Whether the holiday season is here or just a busy time full of activity, we can become overwhelmed, overtired, and easily distracted, reducing our awareness of potential hazards from theft, injury, or accidents. What can you do to reduce risk over the holidays?

Managing package deliveries has become a necessity for condo associations and as the holidays arrive it's more important than ever to be organized for the onslaught deliveries. Check out our tips for managing packages during this busy time of year.

For board members, special assessments are typically unwelcome necessities. They are primarily needed because reserves have been underfunded and must be supplemented to pay for large capital projects such as replacing roofs or mechanical equipment.

As a board member, one of your top responsibilities is to maintain and improve your community’s physical property. But it can be tricky to budget for new amenities like a dog park or gate houses, or shared, common-area assets that will need to be replaced or upgraded years down the line such as roofing or building facades.