Achieving Excellence

Effective communication fosters better relationships among board members, your residents and property management company, and keeps all parties well informed. Here are the 4 components of a successful communication plan that create effective outreach to all members of your community.

Owners and possessors of land have a duty to maintain and repair common areas such as driveways and sidewalks to prevent slips and falls. This means unsafe conditions should be monitored and corrected. What does this mean for the homeowner associations when sidewalks are covered with snow and ice?

Whether the holiday season is here or just a busy time full of activity, we can become overwhelmed, overtired, and easily distracted, reducing our awareness of potential hazards from theft, injury, or accidents. What can you do to reduce risk over the holidays?

Managing package deliveries has become a necessity for condo associations and as the holidays arrive it's more important than ever to be organized for the onslaught deliveries. Check out our tips for managing packages during this busy time of year.

For board members, special assessments are typically unwelcome necessities. They are primarily needed because reserves have been underfunded and must be supplemented to pay for large capital projects such as replacing roofs or mechanical equipment.

As a board member, one of your top responsibilities is to maintain and improve your community’s physical property. But it can be tricky to budget for new amenities like a dog park or gate houses, or shared, common-area assets that will need to be replaced or upgraded years down the line such as roofing or building facades.

Comprehensive training gives your property manager the tools they need to support your board and resident needs, while creating operational successes.

When your property begins the process of hiring a vendor, you want to ensure that you're making the best choice possible for your community's benefit. A good vendor will execute your vision on time and budget, whereas a not-so-good one can be the source of lousy quality, unexpected delays, inconvenience, and a whole lot of headaches!

Developing the annual budget for your homeowners association (HOA) is one of your board’s most important jobs. It requires hard work and often means making difficult decisions about spending. At times, homeowners may question some of those decisions or even vehemently disagree with them.
 

Your role as a board member involves a lot of communications. Whether it’s speaking with a board member or drafting up and email, you may be looking to learn or refine some communications skills.