Achieving Excellence

Effective communication fosters better relationships among board members, your residents and property management company, and keeps all parties well informed. Here are the 4 components of a successful communication plan that create effective outreach to all members of your community.

As a board member, one of your top responsibilities is to maintain and improve your community’s physical property. But it can be tricky to budget for new amenities like a dog park or gate houses, or shared, common-area assets that will need to be replaced or upgraded years down the line such as roofing or building facades.

Comprehensive training gives your property manager the tools they need to support your board and resident needs, while creating operational successes.

When your property begins the process of hiring a vendor, you want to ensure that you're making the best choice possible for your community's benefit. A good vendor will execute your vision on time and budget, whereas a not-so-good one can be the source of lousy quality, unexpected delays, inconvenience, and a whole lot of headaches!

Developing the annual budget for your homeowners association (HOA) is one of your board’s most important jobs. It requires hard work and often means making difficult decisions about spending. At times, homeowners may question some of those decisions or even vehemently disagree with them.
 

Your role as a board member involves a lot of communications. Whether it’s speaking with a board member or drafting up and email, you may be looking to learn or refine some communications skills.

Whether you have been newly elected to your Board or you have been a Board member for several years, you owe it to your residents to make sure that you are managed by the best association management company. Every condominium association differs in their needs, so you must take the proper time and ask the right questions when hiring an association management company.

Having a fiduciary responsibility to your homeowners association means putting the interests of your community first. Even the perception of a conflict of interest can put you and your association at risk. Learn the nine things you can do to recognize and avoid potential issues.

Condo associations have had to adjust the process of managing package deliveries. During this uncertain time for all, FirstService Residential has provided concierges, property managers, and residents the correct safety protocols according to the Centers for Disease Control (CDC) and city laws.

When your community considers a new manager, having the right experts on your management team can make for a smooth transition.