Asa Sherwood, PCAM, AMS, CMCAPresident, Illinois
John Santoro, MUPPExecutive Vice President
Brian Butler, CMCA, CAM, PCAMSenior Vice President - High-Rise
Barbara al-Saigh, Vice President
Barbara Al-Saigh, CMCA, AMSVice President, City Portfolio Property Management
Rachel M. EIBL, MSHRVice President, Human Resources
Marla Jackson, CMCAVice President, Property Management
Jennifer KaneVice President, Client Accounting, Midwest
Ian Novak, CPM, PCAM, AMS, CMCAVice President, Property Management
Jennifer Stopka, CMCA, AMS, PCAMVice President, Suburban Property Management
Asa Sherwood, PCAM, AMS, CMCA
Asa is active within the property management community. He serves as chairman of the Community Association Manager Licensing and Disciplinary Board with the Illinois Department of Financial and Professional Regulation (IDFPR) and from 2015 - 2018 Asa served on the board of Community Associations Institute (CAI) Illinois Chapter.
He is a licensed Illinois Community Association Manager (CAM) and has earned numerous designations, including Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and the prestigious Professional Community Association Manager (PCAM).
In his spare time, he enjoys running, cycling and spending time outdoors. Despite his long-time Illinois residency, he still can’t shake his allegiance for the Detroit Red Wings, Tigers, Pistons and most importantly the Lions.
John Santoro, MUPP
John Santoro has been in the residential property management industry since 2001, and currently serves as the Executive Vice President for FirstService Residential Illinois, concentrating on prestigious properties in the Chicago area market. Mr. Santoro previously held the position of Lakefront Director for the City of Chicago’s Park District, managing a $43 million annual budget, over 7,000 acres of lakefront parkland and all lakefront facilities. He is also a 20-year board member for one of the largest homeowners associations in the nation (over 5,000 residents) and served as the board president for 13 years.
Mr. Santoro has over 25 years of real estate management experience. He served on the Institute of Real Estate Management’s (IREM) Executive Counsel for four years and has been a guest speaker at numerous CAI and ACTHA events and educational programs. He holds a master’s degree in Urban Planning and Policy from the University of Illinois and a bachelor’s degree in Urban Studies from the University at Buffalo.
Brian Butler, CMCA, CAM, PCAM
Brian has a professional background in community association litigation matters and specializes in board governance issues, risk management analyses, strategic business planning and new business development efforts. Brian serves as President of the Board of Directors of the award-winning Illinois Chapter of the Community Associations Institute (CAI) and has been a featured speaker at training seminars for Board members and Property Managers. He is a past recipient of the CAI Olympus Award and Rising Star award. He is the co-chair of the Illinois Legislative Action Committee (ILAC) which works to address legislative measures which affect community associations in Illinois. He has been the keynote speaker for professional conferences and conventions including the Co-Operator Expo and has been a featured speaker with Association of Condominium, Townhouse, and Homeowners Associations (ACTHA).
Brian also serves as the Vice President of the Streeterville Organization of Active Residents (SOAR) and chairs a number of committees for the organization, which is dedicated to preserving, promoting and enhancing the quality of life and community in this highly-visible downtown Chicago neighborhood sitting between the Mag Mile/Michigan Avenue, the Chicago River, and Lake Michigan.
Brian is an attorney and is a member of the Illinois State Bar Association and the Chicago Bar Association. He is a licensed Community Association Manager (CAM) in Illinois, and holds the Certified Manager of Community Associations (CMCA) designation, the Association Management Specialist (AMS) designation, and the Professional Community Association Manager (PCAM) designation, the industry’s highest professional accreditation. He holds a BS in Accountancy from the College of Business at the University of Illinois in Urbana-Champaign, and a Juris Doctorate from DePaul University, College of Law in Chicago.
Barbara Al-Saigh, CMCA, AMS
Barbara is a member of the Community Associations Institute (CAI) and serves as an active volunteer and board member for local charity organizations.
Recognized throughout the industry as a reliable and strategic problem solver, Barbara exemplifies our core values each day. She holds a CMCA and AMS designation and graduated from Illinois State University with a degree in International Business and Marketing.
Rachel M. EIBL, MSHR
Marla Jackson, CMCA
Marla has served as a sitting member of the Illinois Department of Financial and Professional Regulation Licensing and Disciplinary Board since 2017. She also holds Bachelor of Science degree and a master’s degree from the University of Illinois, Urbana Champaign with a focus on Urban Planning.
Jennifer Kane oversees the Client Accounting team for the Midwest Market encompassing Illinois, Minnesota and Missouri. She has broad experience in commercial real estate accounting dating back to 2008, when she began as a property accountant for a regional shopping center. Ms. Kane has held roles in commercial real estate spanning both property and corporate accounting for several Chicago firms.
Ms. Kane is passionate about creating efficiencies and finding ways to improve the client experience. Building collaborative accounting teams that produce timely, reliable deliverables and provide top notch client service is also a key focus. Ms. Kane has successfully led initiatives to reimagine accounting processes, leverage technologies, develop solutions for systemic issues, and foster strong relationships with both internal and external customers.
A born and raised Iowan, after 20 years in Chicago Ms. Kane now officially considers herself a Chicagoan.
Ian Novak, CPM, PCAM, AMS, CMCA
Ian Novak brings a great combination of practical property experience and managerial acumen to his position as Vice President of FirstService Residential Illinois. Ian oversees a team of regional directors and onsite management staff and is responsible for focusing on board relations and ensuring compliance with condo law and practices. Ian started in this industry as a receiving room clerk before becoming a manager, regional director, and vice president and has overseen an array of condominiums primarily located in Chicago’s Gold Coast neighborhood.
Ian works extensively with the Illinois Chapter of Institute of Real Estate Management (IREM). He is currently serving a second term as President for the Chapter’s Board of Directors. He is also involved with the Illinois Chapter of the Community Associations Institute (CAI). Ian has led presentations on capital budgeting, board orientations, and customer service training. A former classical stage actor, Ian has ingeniously applied his theater background to create customer service and emergency response training for our door staff. These role-playing situations lead his team toward a more developed understanding of customer service.
Ian continues to pursue top honors in industry organizations. He has earned the Certified Property Manager (CPM) designation from the Institute of Real Estate Management as well as the Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Professional Community Association Manager (PCAM) designations from the Community Associations Institute.
Jennifer Stopka, CMCA, AMS, PCAM
In all, Ms. Stopka has been in the property management field since 2009. She has alternated between leadership roles and leading the Training and Development function for management firms. Her core areas in achieving 100% client retention two years in a row, while growing her portfolio 34% and receiving the FirstService Residential Core Value award for “Building Great Relationships”.
Ms. Stopka holds Bachelors’ degrees from Illinois State University in Education and Psychology. As a former educator for the public schools, she has a passion and drive for education, growth and development, cross functional collaboration, and problem solving. She obtained her PCAM in early 2021 and serves on the education committee for CAI.