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Thanks for all your updates and help through all these storms. You are the best property manager that this community has had since we moved in. You really care about the residents of this community and this is a breath of fresh air for us. We are here seven years and have been through three property managers before you and none were as caring as you. Thanks for your hard work.
— Barbara L & Gene P
Dear Alicia and Jamie,
There are experiences that just warrant formal documentation of appreciation and the process of Ann and I securing permission to remove these trees is one of them. This included the entire time frame from Jamie assisting me with the forms to the phone call form Alicia that the request was approved. The professional communication and instruction kept us on the right track. This was a new experience for us and not fully understanding the process, the patience that both of you demonstrated with my multiple phone calls was much appreciated. We were so impressed that there was a formal home visit and personal inspection to fully understand the scope of our request by Jamie and her supervisor. The fact that several board members also came out was indeed reassuring that every opportunity was being made to understand the scope of the request. Driving by the front of our home does not give the same understanding of the request that was for the back yard. We are so fortunate to live in such a wonderful community that cares about its residents. Alicia and Jamie, thank you so much for being such an asset to all of us.
— Betty D & Ann P
Thanks for being so proactive under the circumstances.
— Bill H
You are so terrific keeping us up-to-date…and with a smile. Thanks for all you do.
— Corinne D
Thanks for answering my distress call so promptly. You were there and gone before I knew it…taking in my recycling can and removing the hanging fascia. The only evidence was the foot prints!!
Thanks for all your updates! You're a fantastic manager of our complex! The communication and responsiveness you provide is exceptional. Keep up the good work! Much appreciation to you from my family & me.
— D'Jeanne Y
I just wanted to say thank you, to you and your staff for doing such a good job handling these snow and ice storms recently. I know from my years on council that at time like this, you get more disgruntled complaints then "way to go guys!” So with that said, may I say on the behalf of the community, "Thank you for jobs well done and keep up the good work.”
— Donna F
We wanted to let you know that we appreciate (and read!) all the emails you send - sometimes important & informative, and sometimes fun. You go the extra mile, and we have noticed. Thanks so much.
— Frank & Donna C
You are on the Ball. You are the first person since we lived here that did.
— Mary H
We can't thank you and your team enough for making our driveway a priority to clear so we could make it to dialysis early this morning. It was one less thing for us to worry about.
Thank you very much.
— Mindy and David M
I wanted to take the time to pass along a huge THANK YOU to you and the Board for the outstanding job you all have done with the snow removal during all of these unusually frequent and large snow storms we are having this year.
The snow plow crews have done an excellent job clearing the streets and sidewalks of snow and ice. I see them working 'round the clock to make sure the passage ways are safe and passable each and every morning for those of us who must make it to work.
I want to thank Joe S, in particular, for his tireless diligence in making sure the plows are working where they need to be at all hours of the day and night. The Board has done an over-the-top job of assuring the plowing needs of this community are done correctly and thoroughly.
And, if anyone questions or doubts the thoroughness of this job, just take a drive through Cedar Hill. You can see the difference for yourself.....I won't even elaborate on it here.
Again, a huge THANK YOU for a task much appreciated!!
Please forward this on to the Board on my behalf.
— Nancy M
Nice work keeping the community updated this entire winter. It's nice to know you're so involved with us and just a click or call away if we have a concern.
And stay warm!
— Nick K
In case no one ever says it, thanks for all you do.
— Shannon H
You are doing a great job preparing us for storms, keeping us informed, and helping us to stay safe. We appreciate it.
— Sheila K
A big kudo for your handling of this most unpleasant winter! It has not been easy on anyone and you've all done a great job of keeping us able to get around.
Thanks again, and see you in the spring!
With extra warm regards.