Join hosts Brent and James as they sit down with Peter Chan, Senior Director of Strata Operations at FirstService Residential, to unravel the mysteries of rogue strata councils. In this episode, you'll learn how to spot the warning signs of a problematic council, gain valuable insights into the intricacies of strata governance, and discover effective strategies for dealing with rogue elements in your community. Tune in for expert advice on maintaining harmony and order within your strata corporation.

 

Get the guides: 

3 Keys to Decision Making for Strata Councils

Maintenance Planner Checklist

8 Steps for Going out to Bid

 

About the guest:

Peter Chan

Senior Director Strata Operations, FirstService Residential British Columbia

Peter started his career in property management in 1997 and has worked his way to Senior Director of Strata Operations in 2019. He is the direct supervisor to a large team of Strata Managers and Associates in FirstService Residential BC. 

He has experience managing all types of residential and commercial stratas ranging from small, large, high-rise and low-rise towers, townhouses, and air space parcels. 

He holds a college diploma in sports and recreation. In his spare time, Peter likes to participate and spectate sports, watch movies, and attend live music.

 

About the hosts: 

Brent Anderson

Business Development Director, FirstService Residential British Columbia

As Business Development Director, Brent is responsible for the continued growth and strategy of FirstService Residential’s Market throughout British Columbia. 

Brent’s professional career in sales began selling souvenirs at Canucks games back at the PNE Coliseum. For the past 15 years, has been closely working with strata managers as a salesperson for various trades, including painting, high-rise window cleaning, and HVAC services.

The sales world is full of cookie-cutter reps who lead with their ego and put their needs ahead of the customers. Not Brent; he is passionate about the needs and goals of his clients and specializes in bringing them peace of mind. 
  
Brent lives in South Surrey with his wife and their Jack Russell Terrier. He is an avid hiker and budding kayak enthusiast. 
 

James Milne

Business Development Director, FirstService Residential British Columbia

As Business Development Director, James is responsible for the continued growth and strategy of FirstService Residential’s Market throughout British Columbia. 

James takes a consultative approach to his role, recognizing that having the right fit between a community and its management is crucial to long-term success. Prior to joining FirstService, James worked in luxury hotel management and business-to-business sales. 

James has more than 20 years of experience in customer-facing roles and a true passion for customer service. He is a licensed strata manager and has a degree in Business Management. 

When not working, James is also an avid mountain biker and serves as the President of one of BC’s largest non-profit mountain bike clubs.


About Stratagize podcast

Over 1.5 million people live in strata housing in the Province of British Columbia.

Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another.

🎙Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians.

Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it!

Listen to our latest episode, subscribe and rate us on iTunes. 👊