The complexity of most capital improvement projects can be quite intimidating to a board of directors of a condo or community association. Andrew Szaroleta of FirstService Residential chats with Marcia Dolby, board president at Pinnacle on Bayshore in Tampa, FL, about how her board operates under the framework of the Four Ps when it comes to these projects:
  • Purpose
  • Priorities
  • Process
  • Payoff 
Learn how this unique approach helped them tackle structural safety and other large capital improvement projects.

Release date: May 18, 2023
Length: 15:41

About the Get on Board podcast series

Get on Board is a podcast series by FirstService Residential, North America’s leading property management company. In each episode, HOA and condominium board members discuss what’s happening in their communities and how they approach the many challenges associations face today. These real-life stories will help you better navigate the critical role and responsibilities of being an association board member while keeping the community vision and residents’ interest top of mind.

Stay tuned for new episodes every quarter! Have an idea for a future episode or want to be a featured board member? Send us an email>