Testimonials

  • I asked him about the association's conversion from self management to a management company. He was very positive and stated the transition went very smoothly. His only regret was not making the change years ago. And, then he praised the property manager for her passion and hard work.
    — Attorney for Community, Condominium
    Kansas City,
  • I just wanted you to know how much we appreciate you and your hard work -- and not just the board members but all of the residents. You work real hard to manage things very well for us and we all appreciate it for sure!
    — Board Member, Condominium
    Downtown Kansas City,
  • Pleased with the Board of Directors Forum this year. It was very informative and beneficial as it has always been in past years.
    — Board Member, Condominium
    Downtown Kansas City,
  • Our Condominium Board of Directors retained FirstService Residential to take over the operations of our 12 story building with over 130 units in 2005. FirstService Residential immediately provided and implemented a clear and decisive management plan which gave our board direction and peace of mind that we had not experienced with our past management company. FirstService Residential's team approach allows them to methodically review all aspects of our building operations. FirstService Residential provides a complete management package.
    — Board Member, Condominium
    Downtown,
  • The conference was well organized, educational, professional and very generously enhanced with a lovely dinner and dessert. I learned from every speaker and the handouts are practical and applicable to board priorities. This a valuable service to your communities, and everyone I spoke with was as appreciative as I am.
    — Board Member, Condominium Association
    Kansas City,
  • We wouldn't be where we are without all the support and time you and FSR provide...and I really mean that...you make the volunteering worthwhile! Thanks!
    — Board Member, Single Family Community
    Kansas City Area,
  • Thanks for all do at LG. Always prepared and professional. Have a great day!!!
    — Board Member, Single Family Community
    Overland Park, KS
  • On behalf of our Committees and Homeowners we want to thank you for your 11 years of excellent service as manager of our Home Owners Association. We appreciate your commitment and dedication in helping our community become one of the most desired communities in Olathe.
    — Board President, Single Family Community
    Olathe, KS
  • I wanted you to know how nice it has been working with Shannon. She is really on top of things and it has been great to be on the BoD with her in charge of our property.

    Thank you for the time you gave me as a new board member and thank you for caring enough to make changes last year. You have been a constant professional. I have a great deal of respect for the work you do and the discipline of property management. It is often a thankless assignment but my hat is off to you and your team.
    — Former Board Member, Single Family Community
    Northland,
  • The Fire Department truly appreciates the proactive management of First Service Residential’ s approach to protect their property, residents and visitors to their facilities.
    — John Hasting, Assistant Fire Marshal
    KCFD,
  • My husband and I moved to the KC area last November, and moved to our house on Edgewater Dr in July. Having owned condos in Chicago and having dealt with condo boards and associations, I have found that you and First Residential have been fantastic. Keep up the great work!
    — New Resident, Single Family Community
    Overland Park, KS
  • Thank you, thank you to you and your team for all of your coordination on this. We would be feeling so much more angst over this situation if we didn’t feel like things were being addressed immediately, which, of course, they are. We are so grateful to know that with a single phone call, everything would be put in motion. I’m sure that’s not every condo owner’s experience in other places.

    I also wanted to let you know how great Brandon was last night — he was the one who answered the emergency service call and came here immediately after. He kept me informed of everything that was going on from the moment I called until he left around 3:30 this morning. Such a nice guy!
    — Resident, Condominium
    Rivermarket,
  • May I take this opportunity to thank you, the front desk security staff and the maintenance crew at the Condo for exceptional helpfulness during Mike's and Steve's visit to the unit.

    The arrangements were perfect, but your staff repeatedly went beyond the call of duty in making my brothers feel welcome, anticipating their needs, responding to their requests and allowing their visit to be as highly productive as it was.
    — Resident, Condominium
    Downtown,
  • Jennifer has been instrumental in our HOA's efforts to better our building both physically and economically. She has always been very quick to reply to any questions with clear, concise answers and regardless of how stressful things might have been for her that day, you would not know it. She is a professional in every sense of the word.
    — Resident, Condominium
    Downtown,
  • Yesterday an agent had scheduled a showing of 2801 and I forgot to call the front desk and let them know to release the key to 2801. Larry handled the situation very gracefully while correctly enforcing the security requirements of the building. He turned a negative situation in to a selling point for this agent. You and your team are an important part of SFT and thanks for the gracious way the situation was handled.
    — Resident, Condominium
    Downtown,
  • I am thankful for all the FirstService Residential personal that devote so much time to our community. A special thank you for your contributions to the success of our association.
    — Treasurer, Single Family Home Association
    Olathe, Kansas, MO