To provide instant connections and a host of digital capabilities to homeowners, board member and the FirstService Residential management team, we provide your community with FirstService Residential Connect, our advanced HOA management software solution. This proprietary technology, customized to your community, enables users to access community information, communicate with each other and manage a wide variety of activities quickly and efficiently.
Users can access FirstService Residential Connect on a variety of platforms, including computer, smartphone or tablet. The program utilizes a secure, password-protected connection that ensures privacy and exclusivity to authorized users.
Some of FirstService Residential Connect's most valuable features include:
Resident Alert - Mass Communication Tool
The Resident Alert feature enables your community manager to instantly notify all or selected residents via email, phone or text about non-emergency events (meetings weather alerts or service shutdowns) or emergency situations requiring immediate action (community threats or other emergencies). In addition, notifications sent via email can also include attachments to save postage costs, and text messages can include hyperlinks to additional information hosted on a community website or other site.
Interactive Community Website
FirstService Residential Connect also facilitates the production of a professional community website with many useful features for residents, board members and management staff. Your residents can use the site to pay their association fees, manage their accounts, submit maintenance requests and review and download association documents. The website is also a central access point for your community managers and board members to post community news, board meeting minutes and other relevant information for homeowners and residents.
ConnectMobile (Violation/Work Order/Architectural/Inspections)
Many valuable FirstService Residential Connect features are also available via a mobile device through the ConnectMobile application. For example, community managers can instantly create work orders and violations right on their phones while touring the community, and community managers and board members can conveniently review work orders, track inspections, post and review data and more from any location.
If your community would benefit from additional services, we also offer the following:
- Package Tracking
- Visitor Management
- Valet Services
- Concierge Request System
- Amenity Reservation System
- Resident Classified Ads
- Message Boards
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