Meet Our Arizona Leadership Team

As President of FirstService Residential Arizona, Shane Gillaspie oversees all aspects of daily operations, leading four office locations, 350 associates, and more than 150 community associations representing 90,000 homes.

Shane is responsible for driving collaboration across all business units, with a strong focus on delivering exceptional client service, attracting and retaining top talent, fostering profitable growth, and ensuring long-term success.

With 20 years of leadership experience spanning Human Resources and Business Development, Shane holds a master’s degree in educational psychology from the University of Nevada. A recognized industry innovator, he has contributed to Executive Councils dedicated to enhancing specialized support for master-planned and lifestyle communities. He also played a pivotal role in launching FirstService Development Advisors, an initiative that provides developers with localized expertise, industry-leading resources, and data-driven strategies to optimize operational budgeting, amenity design, and community activation.

Since joining FirstService Residential in 2017, Shane has made a significant impact. In his previous role as Executive Vice President of Northern California, he led the region to record growth, achieving the highest metrics in the West Region which included Arizona, California, and Nevada.

Through his leadership, Shane continues to strengthen FirstService Residential Arizona’s reputation for service excellence, strategic growth, and industry leadership.

As Senior Vice President of the North Region at FirstService Residential, Andi leads a dynamic team of regional directors, community managers, and support staff, serving communities across the North Valley – including Phoenix, Scottsdale, Tempe, Cave Creek, Carefree, Fountain Hills, and surrounding areas – as well as the West Valley, including Peoria, Glendale, Surprise, Goodyear, Buckeye, Ahwatukee, and beyond. Her proactive leadership, dedication to premier service, and focus on enhancing resident lifestyles drive the region’s continued growth and success.
 
With over a decade of experience at FirstService Residential, Andi brings deep industry knowledge and a proven track record of leadership. Previously serving as Vice President in Sacramento, California, she successfully led teams, strengthened community engagement, and delivered exceptional results. Now in Arizona, she continues to foster operational excellence and community success.
 
Andi’s journey with FirstService Residential began over 10 years ago as a front desk supervisor at a large master-planned community. Her steady rise through various leadership roles reflects her passion for the industry and unwavering commitment to making a positive impact.

As Senior Vice President of the South Region at FirstService Residential, Kristina oversees operations across Oro Valley, Marana, Tucson, Vail, Sahuarita, Green Valley, and surrounding areas, as well as the Southeast Valley, including Gilbert, Mesa, Chandler, San Tan, Apache Junction, Gold Canyon, Casa Grande, and beyond. She leads a dedicated team of regional directors, community managers, and support staff, ensuring exceptional service and operational excellence for the communities they serve.
 
Kristina joined FirstService Residential as a Senior Regional Director and was quickly recognized for her deep market and industry expertise, earning a promotion to Vice President and now Senior Vice President. In her role, she is responsible for driving strategic initiatives, meeting operational goals, and delivering tailored solutions that enhance the communities under her leadership.
 
With a career in association management that began in 2007, Kristina has held various leadership positions, including general manager of large-scale communities. Her extensive experience and commitment to excellence continue to make a lasting impact on the communities and teams she supports.