Administrative Support

FirstService Residential in Minnesota provides comprehensive administrative support and experienced guidance to help your community homeowner association Board operate more collaboratively and effectively. In addition, by taking on these day-to-day responsibilities, we enable Board members to more effectively focus on serving homeowners and pursuing your association’s needs and goals.

We provide a wide variety of administrative services for your association, including:

• Retaining and managing owner records and corporate records (i.e. minutes, resolutions, proxies, insurance, contracts, etc.)
• Counseling and advising the Board on best practices and accepted industry standards
• Ensuring active status and timeliness of all necessary insurance policies to protect association
• Coordinating and administering insurance claims on association’s behalf
• Attending Board meetings, facilitating discussions and implementing Board decisions
• Preparing and distributing annual meeting notices and proxies
• Attending and administering Annual Meeting
• Administering association’s master insurance program, including annual bidding, guidance and claims management
• Provide advice on managing the policies and procedures of the master insurance program
• Manage claims and property restoration requirements
• Developing and implementing procedures for application, review, and approval of architectural modifications requests
• Communicating with homeowners and addressing inquiries