For more than four decades, communities have counted on FirstService Residential for their Minnesota property management needs. We’ve got the Twin Cities covered, from Plymouth and Shakopee to Woodbury and downtown Minneapolis and St. Paul. Our experienced associates will always provide you the most comprehensive service in the industry, enhancing resident lifestyles and finding the best ways to spend association dollars.
 
Our team members are knowledgeable in managing all types of communities, from townhomes and single-family HOAs to cooperative communities and condos.  We understand curb appeal impacts your property values, so we conduct regular walk-throughs of your community to spot and repair problems quickly. We also fairly enforce your community’s policies and bylaws to help maintain a harmonious look in landscaping, architecture and other standards.  We help ensure your association’s fiscal fitness by keeping an eye on your budget and keeping your financial documents organized at all times. Our ability to build great relationships with vendors and business partners leads to client cost savings through negotiated, lower rates on everything from cable/internet and trash removal to insurance. We work hard to make your life simpler with everything we do.

Minnesota Property Management Services We Offer

We want to make sure that your community is a good reflection of the hard-working, friendly people who live there. That’s why our team members work just as hard to deliver exceptional service with smiles on their faces. We make sure everyone who works in your community has the training and experience to make the best decisions for your Board and residents. We’ll enhance communication between management, Board members and residents so that everyone is on the same page. We handle association finances, establish emergency procedures and optimize operational budgets through strategic planning. At FirstService Residential, we bring the same integrity and professionalism to every community we manage, including yours.
 
We are proud to add value to our clients through additional services, including:

Banking & Insurance Programs

With so much to maintain and improve in your community, managing association reserves is critical to your association’s financial health. Our financial affiliate, FirstService Financial, can guide your Board to the best interest rates and lowest banking fees, so your money constantly works for you while costing as little as possible.

Financial Management

FirstService Residential will manage your finances, so you don’t have to. We’ll handle all of your budget planning, financial reporting and help your tax preparation firm when it’s time. We make every piece of financial information accessible on a secure server, 24 hours a day. We’re also able to offer multiple payment options for association dues, including direct debit, online payments and traditional checks.

Technology at Your Fingertips

We make it easy to keep everyone in your community informed with our FirstService Residential Connect™ software. It allows you to alert your entire neighborhood about everything from meeting schedules to severe weather updates. Residents, Board members and managers can all check out the community calendar, book the clubhouse for an event or see and pay their account balance. FirstService Residential Connect™ helps you keep up on everything that’s happening in your community!

Customer Care Center

Our 24/7 Customer Care Center is an around-the-clock resource for everyone in your community. Our representatives are available to answer your questions and deliver world-class service to residents, Board members and management team. We do our best to solve each problem on the first call, every time, and we score very high with our users in first-call customer satisfaction.

Administrative Support

FirstService Residential in Minnesota provides comprehensive administrative support and experienced guidance to help your community homeowner association Board operate more collaboratively and effectively. In addition, by taking on these day-to-day responsibilities, we enable Board members to more effectively focus on serving homeowners and pursuing your association’s needs and goals.

Collection Services

Collection services are a necessary part of managing any community, but our dedicated collections department keeps this from becoming a problem for your manager. Our collections team uses best practices to manage late or delinquent accounts and get homeowners back in good standing with your association.

Education & Training

We are very proud to have a collection of well-trained and experienced team members managing properties throughout the Twin Cities. We provide constant training to all of our property managers, support staff and even Board members, so that everyone involved in running your community is always prepared to deliver the best services and solutions in the industry.

Construction and Maintenance

FirstService Residential Minnesota is able to provide high-quality construction and maintenance services through our affiliated company, Gittleman Construction and Maintenance Corporation. The company is able to deliver licensed general contracting services to your community, including plumbing, electrical, remodeling, general maintenance, disaster management and restoration.

Pre-Development Services

In addition to providing existing Minnesota communities with industry-leading property management, we also help developers get their local projects off the ground. We’re able to give valuable input to developers and architects during every step of the process, from amenities planning to staffing services. Our experts will be there from start to finish, so we’re certain that your property has everything it needs to be a great place for residents to call home.