Articles

Newly elected board members may come across unfamiliar terminology that will now be part of their new life. Making a list of a few key words and reviewing them regularly can help make the transition easier. With time and experience, this terminology will become second nature. Below, you will find a good starting point for your list, brought to you by FirstService Residential, North Carolina’s leading residential property management company. Beyond this list, it would be a great idea to speak to your property management company to discover any specific terms applicable to your role in your community.

Michael Mendillo, president of FirstService Residential's Mid-Atlantic region, returned to William Patterson University, his alma mater, to inspire students with real-life lessons about leadership and success.  

As with the rest of the country, boards in the Carolinas have a fiduciary duty to make certain reserve funds are invested responsibly. But with this historically low rate environment, it can be a challenge for boards to maximize returns.

You don’t want to get caught in a deep freeze – and the same goes for pipes!  Do you know how to keep the pipes in your building or system from freezing when temperatures plummet? 

How can I get the best service for my property? That’s a question community associations wrestle with regularly. Some self-managed community associations believe they can’t afford to hire a professional property management company to manage and maintain their community’s operations, assets, finances, common areas and other day-to-day activities. However, as you’ll learn in this article, a professional property management company is one thing many communities can’t afford to be without.

While exclusive communities like the Hamptons or Malibu will always be attractive locations for affluent vacation home buyers, several new trends are emerging in the growing second home market. 

Exceptional customer service doesn’t happen by accident. It takes hard work, challenging the status quo and continually seeking new and better ways to serve clients and deliver true value. This requires motivated Associates driven to learn – and share.
 

Dennis C. Abbott, President of FirstService Residential Carolinas, is serving as President of Community Associations Institute (CAI) national during its historic 40^th anniversary year. Dennis has been an industry leader both locally in North and South Carolina, as well as on the national stage.