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  • The Six Secrets to Building Your Strata’s Volunteer Pool

    As a council member for your strata corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your council, join a committee or help at an event can be challenging.
  • 5 Ways to Create Sensible Condo Policies

    Every condominium corporation needs rules and policies. But if your condo board doesn’t carefully think them through or doesn’t implement them properly, they can backfire. Rules that go too far or enforcement that is inconsistent or lax can lead to animosity among residents and can chip away at your condo’s sense of community. How can your board implement rules and policies that won’t cause these types of problems?
  • Stop! Before Raising Association Fees, Try Cost Containment

    No board wants to raise fees. But costs go up – or do they? Learn how cost containment can help keep your Carolina HOA fees from increasing.
  • What Our Clients and Vendors Are Saying

    Finding a property management company to partner with your board isn’t easy. Find out how we can help you.
  • Making the Right Vendor Decisions

    When your property begins the process of hiring a vendor, you want to ensure that you're making the best choice possible for your community's benefit. A good vendor will execute your vision on time and budget, whereas a not-so-good one can be the source of lousy quality, unexpected delays, inconvenience, and a whole lot of headaches!
  • The Essential Five People On Your Strata Council

    It takes a lot to build a great community. You need committed residents, a dedicated strata council, and a clear understanding of everybody's roles and responsibilities.
  • Communication Impacts Every Part of Your Community: Do You Have a Plan?

    Clear, effective communication makes a difference in the overall well-being of any community. Poor communication can negatively impact your community's reputation, operating budget and property values.
  • The Difference Between Operating Costs and Condo Reserve Fund Expenditures

    Sometimes confusion exists over what expenses the operating budget covers and those that are reserve fund responsibilities. If board members understand the difference between the two, it's much easier for them to make the correct decisions when managing the affairs of the condominium corporation.
  • 5 common HOA problems & board mistakes to avoid

    We’ve highlighted four common board blunders and included some practical tips for avoiding them. It’s important to identify these potential blunders early to save yourself and your board time and frustration.
  • Is HOA Agreement a Unicorn? 3 Boards Share What It Takes

    While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values.
  • Your HOA Board and Coronavirus: 5 Questions to Discuss

    How should your HOA board handle a pandemic like COVID-19? Start by tackling these 5 questions
  • 6 Ways Your Board Can Improve HOA Meetings

    Having a diverse group of opinions and perspectives on your HOA board can be a great thing, but it can also lead to challenges because of conflicting personalities. To set you and your association up for success, here are 6 tips to improve board meeting dynamics.
  • The Facts about Synthetic Turf

    Considering synthetic turf for your community common areas? Understanding the facts on what it's made of, benefits and disadvantages, and how it will affect children or pets will make all the difference when determining if synthetic turf is the right choice for your community!
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • HOA Communication Tools: What Your Board Should Know and Do

    Have you considered the importance of effective board communication in your recipe for success? Follow these HOA communication tools and tips for a path to effective communication.
  • An Ounce of Prevention

    Like changing the oil in your car, regular maintenance on a building helps keeps everything working properly and safely. For stratas, some tasks are not optional, they are mandatory.
  • Building Security Tips for the Holiday Season

    Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
  • Calm in a Crisis - Emergency Preparedness Plan

    A strata management company never wants to find itself in the midst of an emergency, but it can happen anytime and anywhere. Whether you face an outbreak of illness, earthquake, or a flood, the impact of any devastating event can be minimized if your council has prepared for it. No doubt, your council meetings are already chock full of agenda items, but it’s important to make emergency preparedness planning a priority.
  • The Importance of Homeowners Insurance

    Up to 60 percent of strata home owners in the Greater Vancouver Regional District lack insurance. A good policy will protect your biggest asset and help you keep your head above water.
  • Customer Care: 7 Ways Your Management Company Should “Answer the Call"

    If your community is managed by a strata management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day strata business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and council members need to be able to take care of strata business how and when it’s convenient for them.”
  • Does Your Strata Corporation Have A Plan For Fostering A Sense Of Community?

    Humans are social creatures with a deep-seated yearning for connection and community. This is particularly evident in a strata corporation, where a strong sense of community can be the difference between long-standing residency and high turnover.
  • Effective Communication During Social Distancing

    We will all need a measure of patience as we navigate changes related to the pandemic. Communications may move at a pace that’s different than we’re used to. As always, the best policy is to assume positive intentions from others, listen carefully and respond professionally.
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