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This document is a compilation of proposed operational guidelines and procedures for possible use, after consultation with your own attorney, in connection with the management of residential communities impacted by the COVID-19 pandemic.

Poisoning is the leading cause of death from injury in the United States, according to the Centers for Disease Control. But fortunately, poisonings are also highly preventable.

As a parent, you know what back to school means. It’s more than a change in your schedule -- it’s a change in your whole reality. Rushing out the door. Blasting through the homework. Making second trips back to the house for forgotten lunch boxes, book order money or scarves.

It's the most wonderful time of the year but not if your holidays are cut short by a fire, an accident or a theft. Taking these 4 safety precautions can prevent such misfortunes.

For many communities, responsive service from a property management company is the best they can hope for when it comes to issue resolution. But what if you required more from your property management team? What if you held them to a higher standard, demanding that they address challenges early enough so that they never become full-blown issues at all?

You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that.

Your homeowner association (HOA) board has decided to hire a property management company. That’s a big step, and one not to be taken lightly. You might think because your board made this decision your community’s future is in good hands. But has your board done its research?

In many community associations, residents lack interest in getting involved. Getting residents to attend meetings, volunteer on committees or help run events can be like pulling teeth for many boards. Turn that around with these 5 simple steps.

You’ve heard the horror stories. The homeowner association (HOA) board hires a contractor to remodel the clubhouse, the fitness room, or one of the other amenities within the community. The contractor talks a good game, but when the actual work begins, it’s a whole other story.

How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community.

Experienced property managers have created countless budgets, and they’re familiar with the best practices entailed in creating one that helps your community accomplish its goals. So to help you get started, here are six community budget basics you can follow.

The Baby Boomers, born after World War II, are the largest generation in United States history. The last of them turns 55 in 2019. With their children grown and in their own homes, Boomers are entering an era in which they can do what they please. They are retiring or scaling back on full-time work and it’s their time in the sun. Literally. They may be getting older, but as the first generation of Americans to embrace the fitness craze and eating with longevity and well-being in mind, the Baby Boomers (and Generation X on their heels) are not planning to sit out their golden years in a rocking chair.

According to the U.S. Census Bureau, 76.4 million baby boomers were born between the years 1946 – 1964 – and in a few years, they’ll all be 55 or older. With their vibrant lifestyles and dedication to health and fitness, today’s active adults are more dynamic and full of life than any generation that preceded them – so dynamic, in fact, that many are choosing to move into communities that better fit their lifestyles. And no matter whether they’re looking to downsize or live large, enjoy retirement or move closer to work, soak up the warmth in a resort-like setting or go cosmopolitan and move to a big city, many people 55 and over are finding what they’re looking for in active adult communities.

Successful active adult communities offer amenities that are suited to their residents, who may span several generations -- and multiple interests. It can be challenging to determine the active adult amenities, programs and services that fit best, but in his guest blog for Multi-Housing News, FirstService Residential's Michael Mendillo offers several clear and effective guidelines.

More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.

We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.

Every day for the next 15 years, 8,000 additional Americans will reach retirement age -- and millions will move to active adult communities in Florida. FirstService Residential manages 35,000 homes in 55-plus communities in South Florida, as well as thousands of additional units in active adult communities throughout the country. Hear CEO Chuck Fallon describe the challenges and opportunities of managing this unique sector in a radio interview on NPR.

The sharing economy continues to grow, and this, in turn, is fueling the proliferation of home-sharing websites like Airbnb, VRBO and HomeAway. In our previous article on this growing trend, we discussed how the interest in short-term rentals is impacting multi-family buildings throughout the U.S. and Canada. Now we’re back with a game plan to help your condo board or strata council protect its interests.

One of the most recent societal shifts has been a move towards a sharing economy – and if you’ve ever been driven home in an Uber car, or reserved a distinctive blue CitiBike for a few hours to pedal across town, you’ve experienced this practice first-hand. In this article, we discuss how the quick growth of the sharing economy – particularly, home sharing – is impacting buildings in large cities, and we’ll follow up next week with valuable advice on how your Board or Strata council can address this mushrooming trend.

Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.

Creating and executing a comprehensive building maintenance plan for your high-rise community should be a top priority for your board and property management company.

Do you escape to warmer weather down south once there’s a chill in the air and the leaves start to turn? If you’re a snowbird (or Winter Texan!), you need to know how to protect your home up north while basking in the southern sunshine

Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.

Why should you choose to work at FirstService Residential? Maybe it’s because we’re the leading property management company in North America.