FirstService Residential Earns Great Place to Work Certification™

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FirstService Residential, a Great Place to Work®

One of the duties of condominium and HOA board members is to choose and work with a property management company that can provide the best support and care for their community. This requires a team of skilled and dedicated professionals. Whether it is the community manager, the receptionist, the accountant, or the maintenance professional, a motivated and well-trained team is essential. FirstService Residential puts effort into hiring, educating, and developing its associates so that they can offer unmatched support to the communities we serve.

That is why we are proud to be Certified™ by Great Place To Work® for the second year in a row. This prestigious award is based entirely on what current associates say about their experience working at FirstService Residential. This year, 88% of our associates in the United States and 89% in Canada said it’s a great place to work – respectively, 31 points higher than the average U.S. company, and 28 points higher than the average in Canada.

Cultivating a high-trust workplace

Great Place to Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what associates report about their workplace experience – specifically, how consistently they experience a high-trust workplace.
David Diestel, CEO, FirstService Residential Great Place to work

"To be recognized in the eyes of our associates as a place where service-minded professionals can flourish is a reflection of the strong culture and core values that are lived by associates across our organization. This distinction is a testament to our commitment to support one another in service to our board members and residents."

- David Diestel, chief executive officer

Our purpose is to enhance the life of every resident in the communities we serve. And when you are serving people in their communities, in their homes, every interaction matters. As a certified great place to work, FirstService Residential supports our associates in their roles, empowering them with the information, tools, and resources they need to deliver on our mission and values.”  

- Lupe Mujica, chief people officer

Lupe Mujica, chief people officer, FirstService Residential Great Place to Work

Ongoing associate development

According to Mujica, programs such as FirstService University provide continuous learning opportunities and culture training like BE the Difference, Leadership Essentials, and others to help associates understand how to support each other as team members. These professional development initiatives are complemented by competitive pay and benefits, workplace events, an associate relief fund for personal emergencies, employee recognition programs across all levels, and more.

FirstService Residential Great Place to WorkThe company acknowledges that providing a positive workplace is the first step in establishing a thriving organization that can provide innovative solutions and services to enhance life in its communities.

HOAs, community associations, condos, and strata corporations rely on FirstService Residential’s extensive resources and local expertise to maximize property values and enhance residents' lives. By partnering with more than 9,000 communities across the U.S. and Canada, ranging from low-, mid-, and high-rise condominiums and cooperatives; single-family communities; large-scale, lifestyle and active adult master-planned communities, and mixed-use and rental properties, the organization places a high value on its associates who manage daily operations in our communities.

The development of our associates directly impacts the service experience of our associations. To explore how FirstService Residential can bring exceptional service to your community, click here to provide your information so we can get in touch.

FirstService Residential named Best Workplace in Real Estate and Property Development in Canada

In addition to our recognition as a Great Place to Work™ in the U.S. and Canada, we are also part of the 2023 Best WorkplacesTM in the Real Estate and Property Development list!

To be eligible, organizations must be Great Place to Work- Certified™ and have exceptionally high scores from employees on the Trust Index survey.

“We are proud to be recognized as an organization that empowers our associates with the tools, resources, and ongoing education they need to succeed,” said Clare Jackson, senior vice president of Human Resources with FirstService.

Thank you to our teams for making this possible!
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Best Workplaces in Real Estate & Property Development

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To explore how FirstService Residential can bring exceptional service to your community, click here to provide your information so we can get in touch by filling out the form below.